Medical Alert Review
Medical alert services remain crucial for those who have mobility issues or live on their own. Alert systems can be a lifesaver for thousands after a fall at the home or when they feel unwell. In times of an emergency, you can push a button and speak to someone who can provide help and support. It’s very important and Medical Alert is one of the biggest providers of alert systems for elderly and vulnerable people. Medical Alert is an independent provider that offers medical alert systems for both outdoor and indoor use. The systems, potentially, could allow vulnerable people and seniors to keep their independence. And, they help them stay safe.
PROs
- Independent Provider
- Zero Activation Fees
- Optional Automatic Fall Detection Feature
- Emergency Response Available 24/7
CONs
- Customer Support Lacks Somewhat
- A Smaller Range of Products Available
How Medical Alert Works?
- You feel unwell or have an accident and push the medical alert button on your device.
- You’ll instantly be connected to Medical Alert Operators.
- You tell them what’s wrong and the operator determines what help you need.
- If you need first aid, the operators will contact the emergency services.
- The operator remains in contact with you until the necessary services arrive.
Moreover, what’s good about Medical Alert is that if you have a fall and push the button, but are not able to communicate with the operator, they’ll send emergency services to your location. That can be useful if you live on your own or can’t be reached. And, there is fall detection technology too. That means if you do fall, the system will automatically alert the operators.
Medical Alert Products
There are many different types of products available from Medical Alert, those include:
- The At-Home Alert System
This device can be easily worn around the neck and comes with a two-way speaker system. It’s light and can choose a cellular or landline connection. You can also choose from a monthly, semi-annual, and annual plan. The at-home alert system is ideal for any household and can be a useful option for any senior too. - On-The-Go Alert Device
This device is smart and very useful for those who are constantly on-the-go. It comes with a two-way speaker feature and an emergency button. The on-the-go alert devices have a built-in GPS locator so if an emergency should occur and you can’t tell the operator your location, they can use the GPS. Emergency operators are available at all times and the device comes with a 2 or 5-day battery. There are monthly, semi-annual, or annual plans available here too. - On-The-Go and Emergency Button
You can wear this device around your wrist or neck. The device comes with a built-in GPS locator and works with cellular networks. This is a convenient device and is available on a yearly, semi-yearly, or monthly plan. - Optional Fall Detection Pendant and Mobile App
Optional fall detection can be very useful if you fall and are unable to communicate with the emergency operators. The GPS locator will be able to track your movements so if you should become unwell or fall away from home, you can be found. This does come with an additional cost but it’s a smart feature to have. The pendant is wearable around the neck. And, the mobile app is convenient and comes with lots of additional features also.
How to Get Started?
Search for an appropriate device, click to order it, and choose your plan. Once the device is sent to your home, you’ll be up and running in no time. It’s incredibly easy to get started with Medical Alert and you can choose to combine products for both home and outdoor use. If you don’t want to order via the Medical Alert website, you can call them instead.
Back to top ↑What Sort of Customer Service or Support Is Available?
You can visit the Medical Alert website to contact them. Click on the customer service and support page and select the product you wish to discuss. You’ll then be taken to a FAQ page. If you need to speak to someone you can contact them via telephone or submit a message online. It’s limited in some ways but you should be able to speak to a customer representative, nonetheless.
Back to top ↑Is Medical Alert the Right Service for You?
Despite the tricky customer support features, Medical Alert is a good service. There are devices for the home and outdoor use and plans vary. You can choose from monthly plans, semi-annual plans, or annual plans. Lengthier plans cost slightly less overall per month so that’s a bonus. And, it feels very friendly and welcoming. If you’re a senior who needs a medical alert system in place, Medical Alert is one of the better options available.
Back to top ↑Final Thoughts
Medical Alert is an independent provider with a lot of years of experience in the industry. It’s a good provider that has some useful devices to offer. Getting started with Medical Alert is incredibly easy to do and you can get optional fall detection services too. This is a useful option for those who have limited mobility or want extra security because of balance problems.
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